Sales (New)
After the warranty on my Mini Cooper was up, we stopped into Fletcher Jones Audi near closing time on a Saturday to check out their A3's and 4's. We were promptly greeted by Brandon Dunne after we requested to talk with a sales person. He couldn't have been any better to us. He answered all of our immediate questions about the two model types and then suggested we hop into an A4 for a test drive. Throughout the ride, he helped point out different features and addressed our questions as they arose. Needless to say, we fell in love with the test car and took our conversation back inside to look at their A4 inventory.
We settled on a particular A4 Prestige, which they brought over to us from a different lot, even after closing time. We finalized my trade-in and deal very quickly (they offered us the same trade-in price as Mini did) and we were out the door in the new car. We felt like Brandon was just as excited for us as if he were buying his own car. To allow both of us to part ways for the weekend, we set time to return on Monday for him to give us a thorough rundown of the various features. In between, he e-mailed a variety of videos on how the A4 works. He kindly sat with me that Monday after the fact to walk me through every single detail of the car, as well as its manuals. Brandon made our experience a wonderful one and I would recommend him to any future Audi shoppers.
I read some of the comments here about the costs for services and I had to wonder if this was the first time anyone had ever had their luxury vehicle serviced? This is what it costs to own and maintain a premium vehicle. They do offer a program called Audi Care, which helps to cover service. (This may appeal to BMW buyers who are used to worry-free maintenance.)
