Service

pwhwm-387
This was just a recall service so not much to report. Everything went smoothly. Enjoyed the loaner. Thank you and have a good day. Lee
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Service

scohen3725
It was perfect customer service: fast, responsive, reliable and personalized. Every person I dealt with-- from the scheduler to the car valet treated me like I was a VIP!
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Sales (Used)

a24jj
An unbelievable staff that is there to make you comfortable and work with you the best they can. I went to many dealers and none compared to Fletcher Jones Audi of Chicago. Arly is who initially helped me with everything and I recommend asking for her. She made the car buying experience a lot smoother then I thought it would be.
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Service

Brice1
Service is great, in and out fast. I love the place. I'm treated very well when I come in Tim Mettille is the greatest. courtesy shuttle are great the people that drive them are the best.
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Service

Lizk544
Audi's new service center is gorgeous! The team there is fantastic! Everyone was very knowledgable, helpful and accommodating. Thank you for making my experience so seamless and positive!
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Service

Micden23
William G. Is the best service coordinator ever. He is polite, friendly and provides timely service updates. The new facility is state of the art. It's like it's own little mini town. The amenities were beyond compare, if you had to be serviced through lunch, Fletcher Jones had you covered! Great Experience!
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Sales (New)

PatIrina1
I love my new Q7 and my buying experience was fantastic. And the new service center is world class! I would recommend that you buy and Audi today!
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Sales (New)

Ed P
Bought a new car at the dealership. As a customer, they make you feel valued and dealt with you professionally. Pedro Ballesteros was the salesman who was working with me. To his credit, because of the hard-to-turn down price offer, I was able to buy a car that day. The negotiation was done professionally and with a good sense of humor. So, it was not that stressful as it should be. I highly recommend this dealership. In fact, I haven been telling friends that I will be happy to take them to Pedro if they want an Audi car like mine.
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Service

Knelson1255
This was the first service visit for my new car. The facility was nice, people were great. No problems, everything went smoothly. I look forward to using the free car wash in the future.
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Sales (New)

si doan
firt ,I would like to say thank you Danielle cossick,she is bautiful,nice smile,very coustesy,she allway patient when ever I has quesion she smile and give me the answering and explain to me very clearly.she spend time to help me alot to find out feature of car,she is very propectional saleperson,I like danielle,I would give her five star rate. About this dealer ,I think they are very good custummer sercive,people very nice, reasionable price ,they anwser the phone very quick when i need.overall I would recomment any one who like Audi come to this dealer.
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