Our Audi Service team at Fletcher Jones Audi is ready to assist with all your Audi Service and Parts needs. Meet the team and conveniently schedule your service appointment online today or call us at 312-285-0911 today and we will be happy to assist you.

Click on one of the people below to find out more information.

  • Andrew Rajchel
    Service Manager

    Hometown: Chicago, IL


    About Me: I have dedicated 23 years to the automotive industry. I joined Fletcher Jones Audi Service Team 10 years ago, and I greatly enjoy helping our guests with their service needs and questions. 


    Interests/Hobbies: Watching my kids play sports


    Favorite Restaurant: Shakou in Park Ridge, IL


    Service Tip: Get your maintenance done on time and check your tire pressure with the always changing Chicago weather


    Favorite Audi: Audi RS Q8

    b9a81f91ab514b1da6ec6b62d9d49847
  • Dave Donnelly
    Service Drive Manager

    Hometown:  Evanston, Illinois 


    About Me: I have been with Fletcher Jones Audi for 21 of my 24 years in the automotive industry, and the best part of my job is meeting everyone. 


    Interests/Hobbies: Racing bicycles and music

    dc73b545f361433c91a5a642082f9ce5
  • Angel Santiago
    Parts Manager


    5d8bcff2f7d746e6aa7e605883e22840
  • Mike Guarino
    Shop Foreman

    Hometown: Chicago, IL


    About Me: I have spent the past 10 of my 13 years in the automotive industry right here at Fletcher Jones Audi. The best part of my job is finding solutions to better serve our guests and employees. 


    Interests/Hobbies: Traveling and experiencing new cuisines 


    Favorite Restaurant: Lou Malnati's Pizzeria in Chicago, IL


    Favorite Audi: Audi e-tron® SUV


    Additional Note: Thank you for allowing us to service your Audi.

    eceb73ab88674162a19b142c2345b164
  • Ivo Tomic
    Audi Diagnostic Foreman

    Hometown: Chicago, IL


    About Me: I have dedicated 21 years to Fletcher Jones Audi, but have 25 total years of experience in the automotive industry. I enjoy the opportunity to resolve challenging issues, work in a great service facility, and work with a great crew. I also appreciate the trust that is put in me. 


    Interests/Hobbies: Soccer and outdoor cooking


    Favorite Restaurant: Las Tablas on Irving Park Road in Chicago, IL 


    Favorite Audi: White Audi A8 L Biturbo with 21 inch rotor wheels and red calipers

    c8094d369f864507b1b1163aee3cb693
  • Elias Lopez
    Junior Service Advisor


    5c7bc596f43344cfac37ef1c76e79e44
  • Erick Lopez
    Service Advisor

    Hometown: Chicago, IL 


    About Me: I began my career in the automotive industry 4 years ago, and I have been part of the Fletcher Jones Audi Service Team for 3 of those years. My favorite part of my position is the opportunity to learn something new every day. 


    Interests/Hobbies: Playing softball


    Favorite Restaurant: Yard House in Chicago, IL


    Favorite Audi: Audi S6 V8

    644e54be855c420187af8d5ec7a773d4
  • Jonathon Ayala
    Service Advisor


    2e06105846384b64909a23bdbfc51437
  • Jorge Gomez
    Service Advisor

    Hometown: Chicago, IL 


    About Me: My career in the automotive industry began right here at Fletcher Jones Audi 4 and ½ years ago. My favorite part of my position is the work environment and the everyday work pace. 


    Interests/Hobbies: Basketball and soccer (both playing and watching) 


    Favorite Restaurant: The Pasta Bowl in Chicago, IL 


    Service Tip: Please share all your concerns regarding your Audi when you meet with us for service! 


    Favorite Audi: Audi S6 or Audi RS 7

    6b52d47ff7914c049c8f06610c14bc94
  • Kayla Hollingsworth
    Service Advisor


    3f6ae6bbfabd4e44aa9aad3dc03c353c
  • Matthew Kyser
    Internal Service Advisor

    Hometown: Chicago, IL


    About Me: My career in the automotive industry began 17 years ago right here at Fletcher Jones Audi. 


    Interests/Hobbies: Computers


    Favorite Restaurant: Gibsons Bar & Steakhouse in Chicago, IL 


    Favorite Audi: Audi SQ5

    1e165f209c574a688d41e49e46935fb8
  • Michael Krapf
    Service Advisor


    0c19e013f9944e169d65f974f93e8565
  • Nicole Rivera
    Service Advisor


    6dd9a9c28baa42d78220473c40c7f82e
  • Servy Lopez
    Service Advisor

    Hometown: Chicago, IL


    About Me: I began my career in the automotive industry 7 years ago, and I have been a Fletcher Jones Audi Service Team Member for 3 of those years. The best part of my job is the work environment and my co-workers. 


    Interests/Hobbies: Playing sports

    1caa5a4eba5b49989f502ce9a711ea75
  • Timothy Mettille
    Service Advisor

    Hometown: Crest Hill, IL


    About Me: I have 29 years of experience in the automotive industry. I joined the Fletcher Jones Audi Service Team 10 years ago, and my favorite part of my job is meeting new people. 


    Interests/Hobbies: Taking naps


    Favorite Restaurant: Merichka's in Crest Hill, IL


    Service Tip: See Tim!


    Favorite Audi: Audi Q5

    4122633850d242daa00315c551503937
  • Tony Prusak
    Service Advisor

    Hometown: South Side, Chicago 


    About Me: I have been a part of the automotive industry for about 17 years, and I have been with Fletcher Jones Audi for 10 years. The best part of my position is meeting new people and helping them take care of their Audi vehicles. 


    Interests/Hobbies: Cars and pretty much anything tech related!

    c2269bfdbf40402b9b4d42ea4acafb53